Services List 2018-03-06T01:32:32+00:00

OUR APPROACH TO DELIVERING SERVICES THROUGH WITH A CUSTOMIZED SOLUTION

We have a proven track record of success in sales and business development, product launches, service and operations, and technical, compliance, human resource and leadership training and development for clients in a wide range of industries.

Select a tab below:

  • BUSINESS WRITING
  • CHANGE MANAGEMENT FOR EMPLOYEES
  • COMMUNICATION SKILLS / STYLES (BASIC AND ADVANCED)
  • CONTRIBUTING TO AN INCLUSIVE / RESPECTFUL WORKPLACE
  • CUSTOMER / CLIENT SERVICE SKILLS
  • EFFECTIVE MEETINGS (VIRTUAL AND IN-PERSON)
  • HIGH-PERFORMANCE TEAMS
  • LOSS PREVENTION
  • NEW EMPLOYEE ORIENTATION
  • PARTICIPATING IN PERFORMANCE REVIEWS PROCESS (WRITTEN/ DISCUSSIONS / PEER FEEDBACK)
  • PERSONAL CAREER DEVELOPMENT
  • PRESENTATION SKILLS/EFFECTIVE TRAINING SKILLS
  • SEXUAL HARASSMENT AWARENESS AND PREVENTION
  • STRESS MANAGEMENT
  • TIME MANAGEMENT
  • WORKPLACE VIOLENCE PREVENTION

Are sales lagging? Are key producers dragging their feet? Need to breathe new life into your sales managers? We’re specialists in sales training and performance, and we are ready to help you increase sales and sales team satisfaction through simple and realistic strategies.

  • ACCOUNT / CUSTOMER PROFILING / PIPELINE MANAGEMENT
  • BUILDING YOUR PERSONAL AND COMPANY’S BRAND REPUTATION
  • CONSULTATIVE SELLING
  • COST JUSTIFICATION / ROI USE CASES
  • CUSTOMER SERVICE AND ACCOUNT MANAGEMENT SKILLS
  • EFFECTIVE NEGOTIATION SKILLS
  • MARKET SEGMENTATION
  • OVERCOMING OBJECTIONS
  • SALES COACHING
  • SALES MANAGEMENT
  • SALES MEETINGS (LOCAL, REGIONAL, AND NATIONAL LEVELS)
  • SALES PROFESSIONAL’S PERSONAL BUSINESS PLAN
  • SELLING IN A SERVICE ENVIRONMENT
  • SPECIAL INTEREST GROUP CONFERENCES
  • TELE-SERVICING
  • CUSTOMER ENGINEER SYSTEM/PROCESS TRAINING
  • MORTGAGE LOAN CONSULTANT/PROCESSOR TRAINING
  • OPERATIONS TRAINING
  • POLICIES, SYSTEMS, AND SOFTWARE TRAINING
  • PROCESS DOCUMENTATION
  • PRODUCT KNOWLEDGE TRAINING
  • CONFLICT RESOLUTION
  • CUSTOMIZED PERFORMANCE MANAGEMENT TOOLS
  • DISCRIMINATION / HARASSMENT / VIOLENCE PREVENTION
  • FOSTERING AN INCLUSIVE AND RESPECTFUL WORKPLACE CULTURE / CLIMATE
  • HUMAN PERFORMANCE FUNCTIONAL DEFINITIONS
  • INTERVIEWING SKILLS / STANDARDIZED INTERVIEW AND CANDIDATE ASSESSMENT TOOLS / EEO COMPLIANCE
  • POSITION ANALYSIS AND RECRUITMENT ADVERTISING
  • STRATEGIC PLANNING, GOAL SETTING, PERFORMANCE TRACKING AND FEEDBACK
  • SUCCESSION PLANNING AND IMPLEMENTATION

Managers have a powerful influence on the success of their employees, and, in turn, their organizations and industries. Effective leadership can yield significant gains in organizational productivity, profitability, and market share, while poor leadership not only compromises an organization’s ability to compete, it can cause scandal, litigation, bankruptcy, and wide-scale economic damage.

Recognizing the importance of leadership to organizational success, Custom Performance Solutions offers a wide range of proven programs and strategies to enhance leadership and management.

  • CHANGE MANAGEMENT FOR LEADERS
  • COACHING, COUNSELING, AND RECOGNITION
  • EMPLOYEE GOAL SETTING
  • EFFECTIVE PERFORMANCE REVIEWS (WRITTEN / DISCUSSION)
  • EXECUTIVE COACHING
  • FOSTERING AN INCLUSIVE AND RESPECTFUL WORKPLACE
  • INTER-GENERATIONAL LEADERSHIP SKILLS
  • MANAGING INTERPERSONAL RELATIONSHIPS
  • MENTORING / CAREER DEVELOPMENT
  • NEW MANAGER’S ORIENTATION
  • PERFORMANCE MANAGEMENT SYSTEMS FOR TRACKING AND FEEDBACK
  • PROJECT MANAGEMENT
  • RECRUITMENT AND RETENTION
  • SALES MANAGEMENT
  • SUPERVISORY SKILLS

Are your leaders in full control of their staffs’ productivity and output? Do you consider your management team as “critical” to your current success? Are your current leaders ready to compete with confidence in the face of a rapidly changing industry, new competition, and new and unforeseen economic drivers? Are your leaders looking elsewhere for challenge and recognition?

Custom Performance Solutions’ Leadership Fitness Program gives your leaders the confidence and skills they need to be successful…on their terms. We know leaders are looking for real-world solutions to complex problems that only they can supply. However, your leaders need to be challenged, focused on what’s critical, and held accountable for tackling what’s getting in the way of taking their personal and the organization’s success to the next level. Leadership Fitness offers managers and their organizations a competitive edge through targeted, innovative and objective coaching delivered conveniently over the phone.

Instead of physical fitness, imagine a conditioning program designed to optimize leadership fitness. Working in conjunction with a senior Leadership Fitness Coach, managers and directors participate in a disciplined and measurable personal plan which produces lasting results where they count most…giving your leaders and organization the results you expect.

Leadership Fitness Program includes:

  • Individual and organization performance goal setting and results tracking
  • Tele-coaching with a dedicated Leadership Fitness Coach using a proven methodology for working through personal and organizational leadership issues and solutions
  • Targeted training and discussion forums designed for immediate application by all Leadership Fitness participants within your organization

Leadership Fitness Program is an integrated service that addresses your leaders’ needs for:

  • Challenge
  • Problem Solving
  • Advice
  • Coaching
  • Development
  • Networking

OUR PROVEN PERFORMANCE SYSTEMS

Custom Performance Solutions’ (CPS) consultants and specialists use a proven performance systems design blueprint for determining critical performance metrics and success factors, assessing current performance and barriers to achieving desired targets, and developing solutions for achieving desired results, with simplicity and cost-effectiveness in mind.

Human and organizational factors are incorporated into all CPS recommendations, ensuring solutions are a natural fit that blend seamlessly into the organization’s existing culture and operations.

TRY OUT A FREE CPS CONSULTATION TODAY

FREE CONSULT

CUSTOM PERFORMANCE SOLUTION CLIENTS: